Purchase tickets wirelessly, anytime, anywhere on your mobile device. marlins.com mobile ticket purchase is compatible with most Internet-enabled mobile devices* and does not require any additional download.
To order tickets on your mobile device:
* Mobile ticket purchase is compatible with the following devices. Additional devices will be enabled shortly.
Text Marlins to 37956 now to get Marlins ticket info sent straight to your mobile phone! Text messages will be sent to your phone about upcoming featured series and special ticket offers!
Text STOP to 37956 to opt-out at any time.
For HELP, reply HELP to 37956
Message and data rates may apply.
Expect 1-2 messages per week.
Participating Carriers: Alltel, AT&T, Boost Mobile, Cincinnati Bell, Sprint, T-Mobile, Verizon Wireless, US Cellular, Rogers/Fido, Bell Mobility, Sasktel, MTS, Telus, and Virgin
* No registration or premium subscription fees required. Message and Data Rates May Apply, contact your carrier for details.
To have your tickets added to your Apple Passbook Application:
Select a game you would like to purchase tickets for.
Choose 'Tickets@Home / Passbook' as your delivery method.
Complete the purchase.
From an iPhone or iPod running iOS6 or iOS7 with Passbook, go to the confirmation page or email, click on the link to go to the Tickets@Home page.
Select 'Add to Passbook' for each ticket or print the tickets to a standard printer.
Passbook is a feature within Apple's iOS 6. Passbook enables patrons to utilize Apple's iPhone as a ticket delivery platform. Apple Passbook features include the ability to perform actions, like alerts, based on time and geographic location. Tickets will display on an Apple iPhone from within Apple Passbook and from the patrons' iPhone lock screen when and where they are required allowing the user to present a 2D barcode to gain access to the event.
On the payment page, under Delivery Method, select 'Tickets@Home / Passbook'.
You will need to enter through a designated gate at the stadium; this gate location will be specified in your purchase confirmation e-mail with your tickets. To gain entry, you'll need to retrieve the barcode from your Apple Passbook Application and present it to be scanned. As each Passbook Ticket barcode is scanned, a paper ticket is automatically printed and presented to you as you enter the stadium. Each ticket holder must retain their own paper ticket throughout the game.
The barcode that is stored within your Passbook Application is accompanied by a number. If there are difficulties reading the barcode, the ticket taker can manually enter the barcode number into the scanning device to validate your Passbook Ticket.
From an iPhone or iPod running iOS6 with Passbook, go to the confirmation page or email, click on the link to go to the Tickets@Home page. Select 'Add to Passbook' for each ticket or print the tickets to a standard printer.
A Passbook Ticket contains a unique barcode, a barcode number and the customary ticket information that you are familiar with seeing on a paper ticket such as game date, time, section, row, seat, etc... The back of the ticket will contain venue information as well as Terms & Conditions.
The Tickets@Home / Passbook Ticket is delivered within a short time after you purchase the ticket. Typically, you will receive your ticket in under a few minutes, but delivery times may vary according to network conditions and the wireless subscriber's whereabouts related to coverage.
Each ticket purchased on a single order will be sent as a separate ticket file, e.g., if you purchase 3 tickets, you will receive 3 separate ticket files. Each ticket will need to be added to Apple Passbook and produced at the stadium to evidence entry.
Upon the attempt to download the ticket to Passbook, you will receive an error message indicating: "The Apple Passbook feature is currently supported on Apple iOS6 or later versions. Please access this feature from a Safari browser on a device that is running Apple iOS6 or later versions."
You simply select "Add to Passbook" for each ticket purchased.
If you have not received your tickets via e-mail: Contact the Help Desk at 1-877-MARLINS. Explain what happened and you will be helped with your order.
If you still have the Tickets@Home email links, you can either re-add the tickets to your Passbook application or you may reprint the Tickets@Home tickets via a standard printer. If not, please see the National ID Recovery Ticket Office on the North side of Marlins Park, where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
If your cell phone is stolen contact the box office immediately; your original Tickets@Home / Passbook Ticket(s) will be cancelled and you will be able to pick-up reprinted tickets at the National ID Recovery Ticket Office on the North side of Marlins Park. When you purchase your ticket, you will also be sent an e-mail with a link to the Tickets@Home tickets. These tickets may be printed out and presented at the stadium instead of the Passbook Ticket. Your Tickets@Home Ticket should only be used if your mobile phone is lost; damaged; or you otherwise delete the message containing your ticket. The purchaser understands that both ticket forms contain the same barcode number. That number is only valid for a single entry.
All fees related to the actual Passbook Ticket(s) are included when you buy the ticket. However your cellular carrier may charge a data fee. Please consult your cellular plan for any charges associated with utilizing and downloading tickets via Apple Passbook.
For Apple Passbook features and functions, please consult with Apple Passbook information. Technically, if the link from the confirmation page and email is sent to another person, they would have access to upload those tickets to their Apple Passbook application as well.
Please see Ticket Services located on the National ID Recovery Ticket Office on the North side of Marlins Park where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
By using any aspect of Tickets@Home / Passbook ticketing, you are accepting the following terms and conditions. Full Details »
If you still have the Tickets@Home email links, you can either re-add the tickets to your Passbook application or you may reprint the Tickets@Home tickets via a standard printer. If not, please see the stadium's "Will Call" box office window where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
You can enter Marlins Park with your mobile phone by presenting your valid tickets in the free MLB.com At the Ballpark application for iPhone and Android phones.
When tapping on the "MyTickets" button on the ballpark page, log into the "MyTickets" portal with your MLB.com account. Choose the account, game and ticket. Use this ticket to enter Marlins Park.
If you have not already, to Link your MyTickets account to your MLB.com account email address go to the MyTickets > My Account > Link MLB Accounts tab.
If you have an existing registered MLB.com account:
If you need to create an MLB.com account, then please register your email address with the following steps:
Once you have selected the tickets for the game, present the display to the ticket taker at the gate to gain access to the event. At Marlins Park as each barcode is scanned, a paper ticket (seat locator slip) will be printed and presented to you as you enter. Each ticket holder must retain their own paper ticket throughout the game.
Make sure that you have logged in with the correct MyTickets or MLB.com account. If you are logged into the correct account and tickets are not displayed, tickets may no longer be active. Please go to the Ticket Office at the ballpark for assistance.
If you are unable to load MyTickets Mobile, then please go to the Ticket Office for assistance.
MyTickets Mobile will automatically increase the brightness on iOS phones; for Android phones, set your brightness level to a high setting to improve scanning. The barcode that is displayed within MyTickets Mobile is accompanied by a number. If there are difficulties reading the barcode, the ticket taker can manually enter the barcode number into the scanning device to validate your ticket.
All active and unrestricted tickets associated with your MyTickets account will be displayed and available to present to be scanned for entry. If tickets were not previously printed, then all patrons should enter at the same time using the tickets displayed via MyTickets Mobile. If tickets were previously printed, then patrons may enter separately with the previously printed tickets provided they are not scanned for entry.
The data associated with MyTickets Mobile will be saved to a storage area on your phone, provided your phone supports this feature and it is not disabled. If you have previously retrieved details for tickets to a game and those tickets are still valid, then they can be re-displayed out of this storage without re-establishing a connection. Since connectivity may not be available at the ballpark, we encourage patrons to download their tickets before heading to the game.
Since retrieved tickets will now be considered printed, the tickets will not be available for pickup at a kiosk. Patrons should present the tickets displayed on their device to be scanned for entry at the gate. If patrons are unable to access these tickets, then they should go to a Ticket Office window for assistance.
Patrons should present the tickets displayed on their device to be scanned for entry at the gate. If patrons are unable to access these tickets, then they should go to a Ticket Office window for assistance.
To login to MyTickets Mobile from within the At the Ballpark app, users may login with their MyTickets account and password, which may be different from their MLB.com account and password. Users may login with their MLB.com credentials if their MLB.com login is linked to their MyTickets account.
Log in to the full My Tickets site with your current My Tickets account number and password. After logging in, select the My Account tab and select the Link MLB Account tab.
If you have an MLB.com account but do not have a My Tickets account, go the full My Tickets site and select Create a New Account. If you do not have an MLB.com account, you will be able to create one after you log in to MyTickets.
A customer can request a new MLB.com account password from the At the Ballpark application "Settings > MLB.com Account" section by tapping on "Forgot password."
Some patrons will have more than one MyTickets account for a specific team. When logging into MyTickets using the MyTickets account name and password, the login will be to a specific MyTickets account. When logging in using MLB.com credentials, it is possible that a patron may have more than one linked MyTickets account. When this occurs, the patron must select the target account to complete the login.
The Event List will display current and future events with active tickets. Tickets that have been Returned, Released, Exchanged, Resold, Transferred, or Donated are not considered active and will not be displayed. If your active tickets are not displayed, or your barcode does not appear in the Ticket View, then please go to the Ticket Office for resolution.
A ticket that has an active market offer (pending transfer, pending resale, pending donation) will not be displayed in MyTickets Mobile.
Any method of delivery can work with MyTickets Mobile. If your active tickets are not displayed, or the barcode does not appear in the Ticket View, then please go to a Ticket Office for resolution.
No. If tickets were already printed, then MyTickets Mobile will display the existing barcode. If tickets have not already been printed, then MyTickets Mobile will generate a barcode when the tickets are retrieved.
No. If tickets were already printed, then MyTickets Mobile will display the existing barcode.